Delivery Apps September 17, 2026 · 8 min read

JB

Uber Eats charges restaurants 20%, 25% or 30% of each delivery order, depending on which of its three plans you are on, plus 7% on pickup orders in the US and 10% in Canada.

Those numbers come from Uber's own pricing page, read on 17 September 2026. We are quoting them because the guides that rank for this question do not agree with each other: one says 20–30%, another says 6–30%, another says 7–30%. The spread is not a rounding error. It is the difference between a business that works and one that does not.

A disclosure before we start: OrderEatRepeat is our product. We sell direct online ordering, so we have an obvious interest in you paying Uber less. Every Uber figure below is linked to Uber's own page so you can check it without taking our word for anything.

How much does Uber Eats charge restaurants?

Uber Eats has three marketplace plans and charges a different percentage of each delivery order on each one: Lite at 20%, Plus at 25%, and Premium at 30%. Pickup orders are charged separately at 7% in the US, per Uber's merchant pricing page.

The plan you are on is not about order volume. It is about how visible Uber makes you in the app. Lite gets you listed. Plus gets you "increased discoverability" and a lower delivery fee shown to customers. Premium gets you the "lowest available Delivery Fee" and ad matching.

So the extra 5% and 10% are not buying you software. They are buying you placement, in a marketplace where you are already paying for placement.

On the US page, Plus and Premium both start at a "0% intro rate for 30 days." After that the standard rate applies.

What is the Uber Eats marketplace fee?

The marketplace fee is Uber's name for the percentage it takes on orders placed through the Uber Eats app, and it is the main thing you pay. It is 20%, 25% or 30% on delivery, and 7% or 10% on pickup, depending on plan and country.

It is worth knowing the name, because searches for "uber eats marketplace fee" have gone from about 40 a month a year ago to about 260 a month now. Uber renamed and restructured these fees, and restaurants are looking up what changed.

What the marketplace fee does not include: card processing on your own direct orders, the delivery fee your customer pays, or the extra charge on Uber One orders covered below.

Is the Uber Eats pickup fee really 7%?

Only if you have validated your in-store pricing with Uber. Without that, Uber's help centre states plainly: "Without validated in-store pricing the Marketplace Fee for pickup orders will be 10%."

This is the single most-missed detail on this topic. None of the guides ranking above us mentions it. Validating in-store pricing means telling Uber that your app prices match your in-store prices — and if you have marked your menu up to absorb the commission, which many restaurants do, you cannot validate, and your pickup rate is 10%.

So the honest answer on pickup is: in the US, 7% if your prices match and 10% if they do not. In Canada it is 10% and 15%. Both penalties are in the footnotes of Uber's own pricing pages, not in the tables.

Does Uber Eats charge more for Uber One customers?

Yes. On the Plus plan you pay an additional 5% on orders from Uber One members, which takes that order to 30% — the same rate as Premium. Uber states this on both its pricing page and its help centre, where the Plus line reads "25%, 30% for Uber One Member orders."

Uber's own pricing page says Uber One members "order 2x more than non-Members." Read that together with the surcharge: the customers you are most likely to get through the app are the ones you pay most on.

This is the number to model, not the headline rate. If a meaningful share of your app orders come from Uber One members, your effective Plus rate is somewhere between 25% and 30%, not 25%.

Is Uber Eats cheaper in Canada or the US?

The delivery rates are identical — 20%, 25% and 30% — but pickup costs more in Canada, and the gap widens if your prices are not validated. Canada is 10% validated and 15% unvalidated; the US is 7% validated and 10% unvalidated.

Both numbers sit in the footnotes rather than the price table. Uber's Canadian page states: "A 10% Pickup Fee is conditioned on submission of proof that pricing for in-app pickup is the same as in-store. Without validated in-store pricing, your Pickup Fee will be 15%." The US page carries the same sentence with 7% and 10%.

So an unvalidated Canadian restaurant pays more than double the rate a validated US one pays on the same pickup order.

We could not find a Canadian equivalent of the US "0% intro rate for 30 days" offer on the Canadian page.

Here is everything side by side.

Read off Uber's US pricing page and Uber's Canadian pricing page on 17 September 2026. Rates change — check before you sign.

One thing worth knowing: Uber also sells its own commission-free ordering site, called Webshop, at a 2.5% order processing fee plus $0.29 an order in the US and 2.9% in Canada. It is the one part of Uber's line-up that is not a percentage of your margin.

Does Uber Eats charge less in some cities?

Yes — in several US cities local regulation caps the fee, and Uber's Lite plan starts at 15% rather than 20% there. Uber lists them in a footnote on its own pricing page, and no guide ranking for this question mentions them.

The cities Uber names, with the Lite starting rate:

• New York City — 15% delivery, 5% pickup or bring-your-own-courier, plus a 3% credit card processing fee
• Philadelphia — 15% total on delivery, structured as 10% delivery plus 5% other
• Portland — 15% delivery, 4% pickup, plus payment processing
• New Jersey — 15% delivery, 5% pickup or bring-your-own-courier
• Washington, DC — 15% delivery
• Minneapolis — 15% delivery

Uber's own wording is that "Marketplace fees may differ depending on applicable regulations in your market," so this list may grow. If you are in one of these places and being quoted 20%, ask why.

Is it cheaper to do DoorDash or Uber Eats?

They are close enough that the answer depends on your pickup mix rather than your delivery rate. Both run tiered commission on delivery orders in the same 15–30% band, so the difference for most restaurants is in the details — pickup rates, member surcharges, and which one your customers actually use.

We wrote the same breakdown for the other one: how much DoorDash charges restaurants, with their published rates linked the same way.

The more useful question is not which app is cheaper. It is what share of your orders need to be on an app at all.

What does Uber Eats actually cost per order?

We pay 30% per order, or 15% when we use our own drivers. That is across our own seven locations in Ottawa, and it is the number that actually comes off the statement rather than the one on the pricing page.

The halving is the part worth knowing. Same order, same app, same customer — and what Uber takes changes by half depending on who drives it. On a $40 order that is $12 to Uber instead of $6.

Uber's public Canadian pricing page does not show a self-delivery rate at all. The three plans it lists are marketplace plans, where Uber's courier brings the food. If you deliver your own orders through the app, you are on a rate you will not find by reading the page — you find it by being on it.

So if you run your own drivers and you are being charged the full marketplace rate, that is the first conversation to have with your account manager.

How do I stop paying delivery commission?

You do not have to leave the apps to stop paying commission on every order — you have to give your regulars somewhere else to order. Most restaurants find the apps earn new customers and then keep charging for the ones who would have come back anyway.

A direct ordering page is the other half. Your customers order from you, you keep the whole ticket, and the apps keep doing what they are genuinely good at, which is reach.

That is what we build, and we compared it against free ordering systems compared from everyone else. OrderEatRepeat is free to take orders on unlimited locations, with 0% commission at any volume, and no card at signup. Card checkout, promotions and follow-up emails are $39 CAD / $35 USD each per location, per month, or $99 CAD / $89 USD for all three.

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